How We Manage Your Private Information

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TrialStat Privacy Director

Please direct any questions you may have regarding privacy and how we manage your private information to:

Chris Hamelin
Business Unit Head

Email: chamelin@trialstat.com
Phone:  +1 613 702-5354

We Treat Your Private Information With Same Care We Treat Our Own

Your privacy is important to TrialStat and its parent company, Jubilant Life Sciences. To protect your privacy while using our website, TrialStat will keep you informed about the type of information collected and how that information is used.

TrialStat collects identifying information via its website only if you complete the Contact Us section. The information collected may include, but is not limited to, your name, title, address, phone number, e-mail address, and company name. TrialStat may use this information to answer your questions, contact you at a later time, or add you to our contact list. TrialStat may also collect non-identifying information through the use of cookies.*

The information collected may be shared with our employees, associated subsidiaries, and affiliate organizations. TrialStat may also share this information with agents, contractors, consultants, clients, or partners of TrialStat in connection with services provided by these agents, contractors, consultants, or partners or services provided to clients of TrialStat. Any third party that this information is shared with has signed a Confidentiality Agreement with TrialStat prior to providing any services to TrialStat or prior to TrialStat providing any confidentiality information and is restricted from using the data for any other purpose.

Third Party Confidentiality

Hubspot

TrialStat uses Hubspot forms on our website. HubSpot does not control the content  or the types of information that TrialStat collects or manages using their Subscription Service. Such information submitted to Trialstat from a Hubspot form belongs to us and is used, disclosed and protected by us according to our privacy policies as described herewithin. HubSpot stores data submitted via their forms on their service providers' servers, but they do not have control over its collection or management. Our agreement with Hubspot prohibits them from using any information we gather, except as necessary to provide and improve the Subscription Service, as permitted by our and their Privacy Policies, and as required by law. You have the right to access your Personal Information. TrialStat controls and is responsible for correcting, deleting or updating information we have collected from you using the Subscription Service. Under our agreements with Hubspot, we do not use their Subscription Service to collect, manage, or process Sensitive Information.

Google Analytics

Google Analytics is a data processor under GDPR because Google Analytics collects and processes data on behalf of clients such as TrialStat, pursuant to our instructions. TrialStat retains full rights over the collection, access, retention, and deletion of collected data at any time. Google’s use of data is controlled by the terms of our contract with them and any settings enabled by TrialStat through the user interface of Google's products.

Google Analytics collects first-party cookies, data related to the device/browser, IP address and on-site/app activities to measure and report statistics about user interactions onTrialStat's website and/or apps that use Google Analytics. TrialStat may customize cookies and the data collected with features like cookie settings, User-ID, Data Import, and Measurement Protocol. Learn more

EU Privacy Shield

The U.S. Department of Commerce has approved Google's certification to the Privacy Shield as fully compliant. View their Privacy Shield certification.

ISO 27001

Google has earned ISO 27001 certification for the systems, applications, people, technology, processes, and data centers serving a number of Google products, including Google Analytics. Download their certificate here (PDF) or learn more about ISO 27001.

Information security

In web-based computing, security of both data and applications is critical. Google dedicates significant resources towards securing applications and data handling to prevent unauthorized access to data.

Data is stored in an encoded format optimized for performance, rather than stored in a traditional file system or database manner. Data is dispersed across a number of physical and logical volumes for redundancy and expedient access, thereby obfuscating it from tampering.

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TrialStat® reserves the right to disclose all information collected to the extent required by law or to respond to a judicial order.

*A "cookie" is a piece of data stored on the hard drive of our computer. It allows TrialStat® to track and target your interests based on where you visit during your time spent browsing our website. The cookie does not contain any personally identifiable information.

You're Going to be Amazed By TrialStat

With TrialStat your studies will run smoothly, on-time and within budget.

Your Study Coordinators will enjoy the intuitive user interface and the speed in which they can enter their data. Schedule your personalized demo today to see first hand how TrialStat will transform your studies!

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